If you want to work across multiple Microsoft Teams accounts, you can use the Basaas App. For each account (whether it is an own or an guest account) you want to use, add a teams app, like any other app. Click on the plus icon in the left app sidebar or on your dashboard and add a teams app for every account you want to use. You can also click “edit” and “add app”.
Then you need to scroll down to "App settings" and activate the checkbox "Use multiple Accounts".
We recommend filling in the name of the organization in the field “App name” so you can easily see it e.g. on mouseover in the Basaas App sidebar or on your workplace. To get a better visual overview you can also choose different colors for each organization. If you have the right HEX color code of the organization, you can easily use it to get a perfect visual differentiator next to the App icons.
If you set up different sections on your dashboard for your various organizations, you can also choose the suitable app group.
How to work best with Teams meetings including screen sharing
The Basaas App is based on the electron framework. Within the Basaas App, we are using the web version of Teams which has some limitations. You can chat, participate in team conversations, call, even make video calls, or join meetings. But currently, desktop sharing is nor supported by Microsoft in the web version of Teams.
Therefore, the best way to work with multiple Teams accounts is, to use the Microsoft Teams desktop app simultaneously with your Basaas App. We recommend to login once to your Teams desktop app to the tenant you have the most meetings with. In addition, add all your Teams accounts into Basaas so you can work efficiently across your Teams and switch to all your Teams accounts easily and very fast.
If you want to start or attend a meeting, click on the appointment in this Teams account via your Basaas App. The meeting then starts automatically in your Teams desktop app independently from the logged in account. With the combination of the two desktop apps you can work with several accounts without any hassle.